 |
|||||||||
|
|
|||||||||
| Policies Delivery Policy The Psychic Club Of Australia includes all delivery costs in the price of the item you purchase. 1. E-Audio, E-Books & E-Charts: All items available in our online shop are instantly downloadable except the charts which may take up to 72 hours to be prepared and emailed to you. With the audio and book products there is no forseeable waiting time or delays to be anticipated. However, if for some reason you experience a problem in downloading your product immediately after purchase, we will email the product to you within 6 working days at the absolute latest (as long as we have your correct email address and your email inbox is not currently rejecting incoming mail due to being full). After ordering, you will receive an email confirmation from www.top10readers.com containing your order details. We will normally confirm receipt of your order within a few minutes of ordering. 2. Membership: You will receive four issues of Your Stars magazine as a part of your annual membership. You will receive one for each season, Summer, Autumn, Winter and Spring. You will receive each issue at least 5 works days before the beginning of the season to which the issue of Your Stars relates. However if you order your membership after our dispatch of magazines to members for the upcoming season, you will still receive four magazine from the next season onwards. All product prices include GST. We accept Visa, Mastercard, Diners and American Express. We do not accept cash, cheques, money orders or COD. Orders can only be placed over the internet at our online shop, or (in the case of membership) via our automatated telephone system by calling 1800 64 75 75. The Psychic Club Of Australia offers a 110% money-back guarantee on any downloaded item available from our online shop at www.top10readers.com Ther term of this guarantee is 90 days from the date of purchase. Simply email us at helpdesk@top10readers.com or write to us at: Locked Bag 1, Stafford Heights, QLD 4053. 2. Membership: A member can request the cancellation of their remaining membership period at any time. Within 10 days working days we will organise a refund, the amount of which will be according to the days you have left remaining in your annual membership. This refund will be by cheque via the mail, or through directly crediting funds to the credit card on which you purchased membership. THE PSYCHIC CLUB OF AUSTRALIA, like other companies operating in Australia, is bound by the National Privacy Principles as set out in the Privacy Act 1988 (Cth) and the Privacy Amendment (Private Sector) Act 2000. THE PSYCHIC CLUB OF AUSTRALIA's collection, use and disclosure of personal information is set out below: What Personal Information does THE PSYCHIC CLUB OF AUSTRALIA collect and why?_______ THE PSYCHIC CLUB OF AUSTRALIA collects personal information about you, in order to providepersonal services and educational products. The type of personal information we collect may include your name, address, telephone numbers, information on how you use THE PSYCHIC CLUB OF AUSTRALIA's products and services. How THE PSYCHIC CLUB OF AUSTRALIA may use your Personal Information_______________ The personal information you provide THE PSYCHIC CLUB OF AUSTRALIA may be used for a number of purposes connected with our business operations, which include: ▪ processing your orders or applications; We may also use your personal information for purposes related to those described above which would be reasonably expected by you. Marketing & Information: For example, we may use your personal information to keep you informed about features of THE PSYCHIC CLUB OF AUSTRALIA's services or conducting analysis in order to provide better service to you. To opt-out of receiving certain THE PSYCHIC CLUB OF AUSTRALIA marketing materials, please contact 07 33671367 or (International) 617 3367 1367 We will not use your information for purposes other than described above unless we have your consent, or there are specified law enforcement or public health and safety reasons. Sharing your Personal Information___________________________________________________ THE PSYCHIC CLUB OF AUSTRALIA may disclose or receive personal information or i. credit providers or credit reporting agencies for the purposes permitted under the Privacy Act; Unless you consent, we will not disclose your personal information to third parties, other than Security of your Personal Information_________________________________________________ We will take reasonable steps to ensure that the personal information we collect, use or disclose How to access your Personal Information______________________________________________ Upon your request, THE PSYCHIC CLUB OF AUSTRALIA will take reasonable steps to let you know, generally, what sort of personal information we hold, for what purposes and how we collect, use and disclose that information.
If you have any queries or concerns, please contact our Customer Service team on the numbers, or at the Postal Address listed below: The Psychic Club Of Australia Pty Ltd National Phone: 07 3367 1367 International Phone: 61 7 3367 1367 Email: helpdesk@top10readers.com Postal Address:
|
|||||||||