Compliance Statement

We explicitly declare that:

• All psychic readings and related services are provided for entertainment purposes only.
• Our services do not constitute professional advice in any regulated field including but not limited to medical, financial, legal, or mental health services.
• We make no claims of supernatural abilities, guaranteed outcomes, or predictive accuracy.

We are committed to complying with all applicable consumer protection laws and regulations, including:

• Australian Consumer Law (Competition and Consumer Act 2010)
• Queensland Fair Trading Act 1989
• Australian Competition and Consumer Commission (ACCC) guidelines
• Privacy Act 1988 and Australian Privacy Principles

All our marketing and advertising materials:

• Make no false or misleading claims
• Clearly state that our services are for entertainment purposes only
• Do not promise specific outcomes or results
• Comply with the Australian Association of National Advertisers (AANA) Code of Ethics

We implement reasonable measures to ensure:

• All clients are 18 years of age or older
• No services are knowingly provided to minors
• Age verification steps are taken before providing services

We maintain financial transparency by:

• Clearly displaying all fees and charges before purchase
• Providing itemized receipts for all transactions
• Maintaining accurate financial records in compliance with Australian tax laws
• Properly reporting all business income to the Australian Taxation Office

We protect customer data by:

• Maintaining a comprehensive Privacy Policy
• Implementing reasonable security measures to protect personal information
• Complying with the Privacy Act 1988 and Australian Privacy Principles
• Only collecting information necessary for providing our services
• Not selling personal information to third parties

We are committed to ethical business practices, including:

• Honesty and integrity in all client interactions
• Respecting client privacy and confidentiality
• Not exploiting vulnerable individuals
• Not claiming to treat or cure medical conditions
• Not encouraging financial dependence on our services
• Not providing advice on legal matters, medical decisions, or financial investments

We maintain a formal complaints handling process that:

• Addresses all complaints promptly and fairly
• Maintains records of complaints and resolutions
• Complies with Australian standards for complaints handling
• Provides clear information about escalation procedures

All psychic readers engaged by Top10Readers.com:

• Are properly classified as independent contractors
• Agree to abide by this Compliance Statement
• Receive proper training on compliance requirements
• Are prohibited from making claims beyond entertainment purposes
• Must adhere to our code of ethics and professional conduct standards

We maintain ongoing compliance by:

• Regularly reviewing and updating our policies and procedures
• Monitoring changes to relevant laws and regulations
• Conducting periodic internal audits
• Providing updated training to staff and independent contractors

For compliance-related inquiries or concerns, please contact us at:

World Psychic Organization
Trading as: The Psychic Club of Australia Pty. Ltd.
ABN: 97092569938
Address: PO Box 957 Samford QLD 4520
Text support: +61 485 887 550
Email: helpdesk@top10readers.com